Barcelona-Estrasburgo a partir de 27 € - Vuelos baratos desde Barcelona a Estrasburgo - KAYAK (2023)

Amabilidad, cortesía, delicadeza

Amabilidad, cortesía, delicadeza.

Puntualidad Atención personal

Puntualidad Atención personal

No pude realizar el vuelo por ser con conexión y al ir el primer vuelo con retraso no llegar a tiempo y se perdió.

Ventajas: "La tripulación fue genial!!"

Desventajas: "La comida debe mejorarse (no en cantidad sino en calidad),"

Ventajas: "La tripulación muy amable y preparada para cualquier tipo de problema"

Desventajas: "mis maletas no llegaron en mi mismo vuelo una falta de respeto ademas me abrieron las maletas y me sacaron cosas con la excusa de control de aduanas."

Desventajas: "Revisar los asientos. El mio no se reclinaba"

Ventajas: "Me devolvieron"

Desventajas: "Dando consulta de los requisitos"

Ventajas: "La tripulación"

Desventajas: "La espera en el abordaje"

Ventajas: "La comida"

Desventajas: "Todo ok"

Ventajas: "Comida aceptable"

Desventajas: "Que la aerolínea no cobre el equipaje a chequear, es ilógico realizar un viaje a otro continente por más de 20 días y llevar solo un equipaje de mano"

Ventajas: "Tripulación agradable"

Desventajas: "No hay nada que hacer. No se puede escuchar o ver películas"

Ventajas: "El vuelo estuvo puntual"

Desventajas: "Entretenimiento y orden al subir al avión"

Ventajas: "La tripulación tenia mal trato, el abordaje nos tuvieron 40 minutos haciendo cola skn poder ingresar en vez de que nos llamen cuando tengamos que pasar."

Desventajas: "La puntualidad"

Desventajas: "Llevabamos libres los 3 asientos de delante, se cambio un adolescente al que la tripulación trataba como un rey, perjudicandonos ya que levantaron los reposabrazos de los asientos para que fuera tumbado impidiendonos a nosotros la ya dificil movilidad durante el vuelo de mas 11 horas."

Ventajas: "La atención de la tripulación. El personal asiático de mostradores es realmente divino."

Desventajas: "El personal de Air France para la fila antes de Revisión de visado es elitista, grosero y discriminatorio. Se burlan y hablan en francés creyendo que los turistas no entendemos. Me siento muy decepcionada de la atención. Pesaron mi bolso de mano de manera aleatoria y me cobraron 100 euros por 3 kg."

Ventajas: "Excelente atención"

Desventajas: "El abordaje fue muy lento."

Desventajas: "Todo bien"

Desventajas: "Puntualidad, el vuelo ha salido dos horas tarde"

Ventajas: "El personal del avión"

Desventajas: "Espacio asientos"

Ventajas: "La puntualidad."

Desventajas: "En este vuelo todo fue perfecto, desde el embarque hasta la salida del avión."

Desventajas: "El proceso de Check-in es muy complicado. El avión está demasiado viejo"

Ventajas: "Tiempos y la atención personal."

Desventajas: "Tener asiento en pasillo o ventana, pero no enmedio"

Desventajas: "Algo de entretenimiento no hay nada"

Ventajas: "Incómodo Equipaje perdido"

Desventajas: "Comodidad Sistema entretenimiento Comida Seguimiento del equipaje"

Ventajas: "Excelente todo"

Desventajas: "La app de airfrance play nunca funciono"

Ventajas: "La comodidad de los asientos es increíble aún siendo un vuelo low cost"

Desventajas: "Tanto a la ida como al regreso ese tramo fue con AirEuropa y el personal en aeropuerto no tienen la amabilidad correspondiente. En la idea me tocó problemas con uno de ellos y en el regreso vi que otros pasajeros les ocurrió lo mismo. Ni siquiera muestran sus nombres."

Ventajas: "Personal agradable"

Desventajas: "En Florencia faltan las mangas para subir al avión"

Ventajas: "atencion muy buena, muy amable"

Desventajas: "no hay entretinimiento a bordo"

Ventajas: "El servicio al cliente"

Desventajas: "El aterrisaje"

Ventajas: "Vuelo a tiempo"

Ventajas: "Vuelo a tiempo"

Desventajas: "Una aerolínea que uno confía por su nombre , me decepcionó , no llegaron las maletas a Bogota y tuve que esperar a que las mandaran al otro día y fuera de eso el servicio al cliente con respuestas evasivas y no resolutivas . Es un pesar"

Ventajas: "Embarque puntual y rápido. Avión limpio. Todo bien"

Desventajas: "Nada malo que decir. Todo bien. Puntual, limpieza"

Ventajas: "Al ser un vuelo de escala no tuver que recojer la valija, eso es bueno"

Desventajas: "Muy malo el abordaje, ya que se abordaba a dos vuelos distintos en el mismo mostrador, y esto hizo confundir a toda la gente, y a agruparse muchas personas en el sector. La mayoria extranjeros, de habla hispana o asiaticos quienes no entendiamos nada de lo que nos explicaba el personal"

Ventajas: "Todo excelente, desde la rapidez del check in, la tripulacion siempre sonriente y atenta a cualquier eventualidad, el entretenamiento a bordo muy bueno, y la comida deliciosa! Desearia volver a volar con uds!"

Desventajas: "Nada malo que decir! Excelente todo! Muchas gracias!"

Ventajas: "Excelente todo, desde abordaje, pasando por gente de la tripulacion muy amable y sonriente todo el tiempo, hasta la entregas de valijas en cinta muy rapida..Volveria a elegirlos sin dudas!"

Desventajas: "Todo estuvo muy bien esta vez"

Ventajas: "El personal de a bordo"

Desventajas: "Abordaje mal organizado, business no tiene ninguna prioridad en la practica."

Ventajas: "Amabilidad del personal"

Desventajas: "Retraso, no todo lo que decian en frances lo decian en ingles, no pude inclinar el asiento en una oportunidad por que iba una bebe"

Ventajas: "Excelente el espacio entre asientos y un servicio de lunch que no esperaba, ya que el trayecto era corto. Personal de abordo atento."

Desventajas: "Lo único que ví desprolijo el abordaje. Lo habilitaron y después hicieron esperar en la manga unos 10 minutos."

Desventajas: "No se si había entretenimiento. Es vuelo casi interno. Solo agua, gaseosas, cafe instantaneo y te."

Desventajas: "Un avión muy pequeño, después de muchas horas de vuelo"

Ventajas: "Vuelo a la hora personal atento"

Desventajas: "Todo correcto y muy cómodo"

Desventajas: "Se retrasó. Teníamos conexión con Buquebus y nadie nos daba respuesta. Además, nos rompieron una maleta."

Ventajas: "Vuelo horrible, retraso sin explicacion alguna Patetico"

Ventajas: "Everything was great, food, service, flight."

Desventajas: "Nothing"

Ventajas: "La atención del personal de a bordo y el que atendió en Ezeiza por que no arribó el equipaje despachado por dificultades en la conexión"

Desventajas: "La comida"

Ventajas: "Nada"

Desventajas: "Inadecuado asesoramiento por parte del personal de a bordo en demoras en la conexión entre el vuelo 1249 de Barcelona a París y el vuelo 394 de París a Buenos Aires."

Desastre. Yo pedí a kayak un vuelo con maleta de mano incluida, y no fue asi. Tuve que pagar 29 euros extra

Podrían salir al menos a su hora y no hacer que pierda mi conexión, también ya que son unos ineptos podrían haberme ofrecido la noche de hotel en Nápoles en vez de dejarnos tirados.

Hola, Pagué por llevar la maleta en cabina, en los diferentes vuelos y compañía que tenía durante mi itinerario, sin embargo, volotea me hizo pagar 50 euros por facturar la maleta. Creo que es una forma encubierta de aumentar el precio y de robar a la gente.

Podrían mejorar las variedades en el menú. Más motivación en las ofertas. Pero las azafatas son un amor!

Todo muy bien un avión muy cómodo el personal muy encantador y atento repetire

Ventajas: "Que facturen gratis la maleta de mano por el covid."

Desventajas: "Hubo un retraso de una hora y 45 minutos por fallo eléctrico. Asignación de asientos no aleatoria, que se pueda elegir donde te sientas. no tiene sentido que con el covid, te pongan al lado de un desconocido,pudiendo estar sentado junto a tu pareja."

Ventajas: "That finally we arrived. 6 hours delay."

Desventajas: "Everything. Poor management from Volotea and very poor services from SACBO."

Ventajas: "Volotea is a you get what you pay for service. The budgetness of the company can be annoying at times. If I pay for a snack can I get some water?"

Desventajas: "Going anywhere but Catania"

Ventajas: "Perfect!"

Desventajas: "Beware of checked baggage, the costs are astronomic (around 60 usd per bag)"

Desventajas: "Charged full fight fee, don't ask customers pay over size luggage penalty minutes before departure"

Desventajas: "Very high baggage and other fees that are not publicized. Web site just says checked bags start at 15 euro, actual price was over 50 euro."

Ventajas: "Simplicity and welcome with a smile"

Desventajas: "The departure gate was far"

Desventajas: "To check a bag is about $75 if you do it at airport. We witnessed a number of people who had done carry on from Athens to Santorini not be able to do carry on back. It's a scam on the Island. The bin in which you have to fit your bag is smaller on Santorini."

Ventajas: "Boarding was like any other boarding, it went fine, but then we had to sit on runway for about 30 minutes or so. Not a huge deal. I keep myself busy on computer so flight went quickly."

Desventajas: "Flight crew was not happy and they didn't even pretend to be. Seats were not comfortable at all and mine even had a huge tear in it so it just bugged my back side the entire flight. Food was not good at all! Salad smelled moldy. Oh yeah, and I ended up paying extra for my bags that were exactly the same as my husbands but he was not up charged. Between the c crew and the constant selling and up charges, I would rather pay more for a different company."

Ventajas: "Checking and boarding were easy. Also email reminders were helpful."

Desventajas: "Could they spare a drink of water? They charged extra for everything, including the air you breathed."

Ventajas: "Low cost"

Desventajas: "Have to carry any carry-on luggage up the metal stairs in any weather, up to plane. Same thing after landing."

Ventajas: "Not much"

Desventajas: "Boarding process stinks. You have 2 groups but board them all at the same time well let's say start to board by having us wait outside for 20 minutes in 90 plus heat. No water then stand on a hot bus for another 15 or 20. If we want a water after heat stroke it's 2.50"

Ventajas: "Todo perfecto! El vuelo salió en hora y llegamos a la hora precista"

Ventajas: "It was a quick flight."

Desventajas: "They took me and my wife's carry on, that we had already stored in the over head cabins on 3 flights before this one and told me it was to big. Then they made me pay 120 Euros and asked me to take the bag out to the plane. When I got to the plane the men working with the suitcases said my bag was more than capabale of fitting overhead and let me take it up. So they charged me 120 Euros extra for nothing and only did this once they saw my American Passport."

Desventajas: "Will never fly them again"

Desventajas: "Worst airline I've ever experienced, avoid at all costs"

Ventajas: "I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it."

Ventajas: "A flight es eventually arranged"

Desventajas: "There was zero communication from Volotea over 12 hours of being stuck when a flight was delayed. For a long time I thought the flight was cancelled. Now that I am trying to seek compensation via EU guidelines they are similarly evasive and not helpful."

Ventajas: "Helpful and smiling staff , seats have good leg room , time of departure was accurate"

Desventajas: "No food or entertainment"

Desventajas: "Due to delays we missed our flight. I emailed and got no response. Tried calling. Office was closed on Saturday. Went to their desk and no one was there. I would like to be reimbursed. I had to then pay for two tickets on Aegean Airline totalling $400.00"

Ventajas: "Excellent price and route. Very friendly crew. I didn't need much for a 2hr flight. Met all my expectations."

Ventajas: "Flight was fine once we got going but one staff working made for a long long line and a half hour delay. Staff were excellent though."

Ventajas: "Personnel were helpful, polite and spoke English as well as many other languages."

Desventajas: "Volotea is a low cost airline that charges for early seat assignments, printing boarding passes, luggage and drinks on the flight. There is a service charge added to everything. It isn't as low cost as it initial appears. Beware"

Ventajas: "Good short flight"

Desventajas: "Short flight, no food or entertainment"

Desventajas: "There was no airline or flight by his name ."

Ventajas: "Nothing"

Desventajas: "The Volotea website was very poorly run and thus, we accidentally booked the flight on the wrong date, due to the way the calendar was loaded on the site. We entered the correct date, but somehow we still received flights for 5 days after the date we needed. We tried to change them at the airport, and after being sent to 2 different ticket counters, we ended up paying an additional $420 to get the flights we needed. Therefore, each flight from Athens to Mykonos was over $400 each. It was ridiculous and I will NEVER fly this airline again."

Desventajas: "Everything"

Ventajas: "Too short of a flight for food and entertainment! Smooth flight. No complaints"

Ventajas: "Crew was very nice and professional."

Desventajas: "Seating is a bit tight. But ours was a short flight."

Ventajas: "Everything in the plane felt new, crew was friendly, efficient."

Ventajas: "The cabin crew don't know their job and don't care about security! They separate my husband and I from our children. They changed our seats, because they 2 people previous to us were too elder to seat at emergency exit. So we got stuck seating at emergency exit and away from our children! Who will put the emergency mask on my children now in case of emergency Volotea airline ?! Learn your job as flight attendant!"

Ventajas: "on time inexpensive and nice flight attendants"

Desventajas: "attendant in the check in was horrible. not nice, rood, when we tried to ask questions at the end told us "bye" and called next. prices are high for luggage check in, the standard size of the hand luggage is very small and not fair. plain was very very old. overall, bad experience."

Ventajas: "Simplicity and no headache."

Desventajas: "A poor todler who was crying because his ears were hurting. Flight attendant did everything she could."

Ventajas: "I didn't like anything about it, it was a horrible experience and I will never suggest this airline."

Desventajas: "I didn't like service, extremely rude and not helpful. They wouldn't let us check in early, they scammed us into paying $30 each to print out ticket. $40 for a bag!! And to top it off with their extremely rude service I had to go wait in a miserable line at the most in organized airport I have ever been in to pay this outrageous extra $100 complete scam and worst airline ever!!!"

Ventajas: "I liked how they played music"

Desventajas: "My luggage was lost and still has not been located. The bag tag number was entered incorrectly numerous times with different agents over the phone as well as at the airport."

Ventajas: "The flight was so smooth I forgot I was on a plane. Great landing, too."

Ventajas: "Nothing"

Desventajas: "They nickle and dimed us on everything including printing my boarding pass when in the end I didn't even need it. The. They were over an hour late They they didn't even serve us a drink on the plane. Worst airline I've ever flown with. if I thought I'd ever get it I'd be demanding my money back."

Ventajas: "Muy buen servicio"

Desventajas: "The baggage drop off was combined for two different flights. It went so slow it almost delayed the flight."

Desventajas: "My itinerary gave a 10:35am departure and the plane departed at 10:05am. I had to run through airport, pay a 60 euro self serv handling fee and they checked my carry on when that was uneccesary."

Ventajas: "On time, no delays, very nice crew."

Ventajas: "Short fairly cheap flight"

Desventajas: "They needed more staff to check people in. Flight was delayed because we were still boarding. Was a cluster."

Desventajas: "I would never fly this airline again"

Desventajas: "I had over 100 Euro extra charges on arrival at the airport that i did not expect. It makes it very difficult to compare flights when the actual cost is buried in fine print. If airlines would not charge such excessive fees for luggage, then their would be room in the overhead space; i wouldn't have to rush to get a seat; and security lines would be much shorter..."

Servicio abusivo

Notificar tipo de visados con los que se permite abordar

a veces te cancelan el viaje sin avisar y siempre tienen retrasos

Ventajas: "Retraso de 2 horas"

Ventajas: "Very courteous staff. High quality in-flight meals."

Desventajas: "All great!"

Desventajas: "Plane a little dirty"

Ventajas: "Se respeto la hora programada del vuelo estaba dentro del margen, del tiempo estimado."

Desventajas: "Mejor promoción para llenar las espectativa del cliente, cumpliendo con sus necesidades."

Ventajas: "From Casablanca to Accra the seat was very comfortable, and they gave us blankets, pillow, socks and eye mask (none of these provided from Barcelona to Casablanca, and the seat was smaller) Good food and tea service."

Desventajas: "Personal tv missing."

Ventajas: "The boarding was surprisingly fast and that was it."

Desventajas: "Better service ms all around."

Desventajas: "Was not advise about Extra Charges for luggage 70.00 EUROS PRR CHECKED BAG"

Desventajas: "Received notification that flight was canceled/delayed & notified to checkin at airport between specific times. At the airport the checkin counter opened 3 hours & 20 minutes later than the notification announced. By the time checkin opened, all lounges had closed. Also, flight was further delayed."

Ventajas: "Comfortable business class & very responsive airplane staff."

Desventajas: "Royal Air Maroc flight boarding was poor with delayed departure due to “loading of bags as per airline announcement."

Ventajas: "Seat were comfy"

Desventajas: "The food could be better. Also, no tampoon/Sanitary towels for emergency menstrual period."

Ventajas: "Absolutely nothing"

Desventajas: "Literally everything"

Ventajas: "They changed the flight dates and won’t refund my money, so I couldn’t take the flight I paid for."

Desventajas: "They changed the flight dates and won’t refund my money, so I couldn’t take the flight I paid for."

Desventajas: "There was nothing about the trip to like. I still have not made it to Agadir. The flight in Denver was delayed two hours, causing my family to miss all connections. This I turn required me to fork out $1000 additional to make it to my final destination."

Ventajas: "Nothing"

Desventajas: "Hiring more friendly customer service and understand your customers."

Ventajas: "Flight was okay for a 2 hour distance."

Desventajas: "Why bothering having an in-flight Sky-RAM Player app if it never works. Tried to connect ALL FLIGHT but no chance"

Ventajas: "Pleasant crew. Food decent."

Desventajas: "Seats uncomfortable. Very hard to sleep"

Ventajas: "Short flight"

Desventajas: "Bus to plane; disorganized boarding process. Counted heads numerous times; checked boarding pass three times."

Desventajas: "The flight we originally booked was cancelled."

Desventajas: "Communication very bad. They kept changing the gates"

Ventajas: "Very little. Boarding was relatively straightforward."

Desventajas: "Was in aisle seat, cabin crew consistently walked into me as they walked by despite the fact that I my body was completed within the confines of the seat. Similarly, the cabin crew regularly crashed the food cart into the back of my seat throughout the flight (but somehow avoided doing this to those in front of me). In addition, I was shaken awake twice to be asked if I wanted food. I will never fly this airline again."

Desventajas: "For some important family reasons we had to cancel our flight. Cause we canceled it in advance, we expected some voucher for next time. We did not get anything even everybody knows that you sold our seats to someone else...."

Ventajas: "Food"

Ventajas: "Good food and personnel. Online check in is also helpful"

Desventajas: "The food, yogurt and a cheese sandwich was frozen. There were no female flight attendant. the attendant didn't speak very good English, French or Portuguese. The boarding process was not well organized. Some of the people seemed to not know how to act on a plane picking whatever seat they wanted and then arguing with the people that actually had the seats as well as getting up while the plane was still taxing."

Ventajas: "Ground agent at the counter was polite and very good customer service."

Desventajas: "The TV monitor needs to be fixed on what was shown - terrible reception."

Desventajas: "They canceled my flight forcing me to leave my vacation a day early with not even a 24 hrs notice. This resulted in me losing out on money that I had already spent on tickets, the place we were staying, parking my car etc."

Ventajas: "New airplane. Great service. Great Food. Ontime."

Ventajas: "Staff was awesome."

Desventajas: "They were a little delayed which was stressful because I had a connecting flight."

Ventajas: "Food/ comfort / movies / blanket / eye musk"

Desventajas: "Unfriendly crew - across the board"

Desventajas: "Being herd like animals"

Ventajas: "Newer aircraft, good entertainment choices"

Desventajas: "Video screen was cracked, crew not very friendly"

Ventajas: "Comfortable seats, food is not bad"

Desventajas: "The crew is unprofessional. One crew member walked in on me in the bathroom, then told another passenger about it and laughed, then proceeded to joke with me about it right after and when we landed. I've written to their corporate office. They need a lesson from Lufthansa crew members, ASAP."

Ventajas: "very very very very nice"

Ventajas: "El personal fue un desastre. No nos atendieron nada bien, al contrario que en la ida, estaban siempre durmiendo y te decían que te pusieras tu la bebida, agua, o similar."

Desventajas: "Los asientos estaban todos rotos."

Ventajas: "Always on time, great service, but no entertainment for a long trip."

Ventajas: "Nice stuff, good food ..service too"

Desventajas: "I cant remember"

Ventajas: "Overalll good flight. Crew was nice and efficient. Seat was nice but no power port for recharging in business. Was was upsetting was they had a big ad at the airport about trying their last minute upgrade deal but when I did that they ended up charging me more than if I had paid for business class online. Felt a bit cheated on that one."

Desventajas: "Nothing"

Ventajas: "Everyone was nice, helpful and it was easy to change dates without the big expense other airlines charge!"

Ventajas: "Plane was well-maintained and reasonably comfortable. Boarding was fairly orderly and on time. On the flight over, crew was pleasant and accommodating."

Desventajas: "On the way back, the cabin crew were not friendly and the service was only ok. Entertainment went down for about an hour."

Ventajas: "Ticket price and Non-stop flight to Casablanca from Dulles."

Desventajas: "Surly Flight attendants. Crowded flight conditions. Food is horrible and ran out of dinner options."

Desventajas: "The plane was late"

Ventajas: "The crew was very friendly. It was nice to have a free meal and coffee offered."

Ventajas: "movies"

Desventajas: "the service- the bathrooms were not stalked from the get go- dirty, filthy actually and the crew didn't notice the awful stench on the plane. Someone had thrown up all over and we were smelling it for hours.... not okay"

Desventajas: "They broke my beg the hand of my beg they brok it this is crazy now when i want to flight i be so afraid that they brok my beg again .they have to be more careful. About the staff of people's"

Ventajas: "nice people"

Ventajas: "reliable, options to watch movies from variety of types. Security important"

Desventajas: "we had a long wait on tarmac in NYC - understand it was not the airline's fault however. Sometimes on return trips to the US the food is not very good - and repetitive to connecting flight I take to get to Casa. I like yogurt but 3 times on flights is too much, and the bread is stale. Salmon dinner is a good option."

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