Spend Management | External Workforce and Services (2023)

Greater visibility and control

Track all external workers and easily monitor activities, assess results, and share intelligence across relevant teams.

Built-in tax and regulatory compliance

Comply with regional and local tax and laborregulations and meet government mandates across 180 countries in 21 languages.

Faster access to qualified candidates

Evaluate candidates ranked by machine learning, schedule interviews, consult labor rates, and use built-in negotiation tools.

Real-time data and analytics

Track results with key metrics and drive better decision-making across the business with robust reporting and analytics.

Improved asset and data security

Automate and track onboarding and offboarding of each flexible worker to mitigate risk and prevent stolen IP and physical assets.

Equippedwith tangible insight from SAP Fieldglass solutions, we can support better decision-making across the business. Ultimately, we help the business get the right skill in the right place through the right channelto get work done.

MartinThomas, Head of Total Workforce Management, Koninklijke Philips N.V.

Collaborative digital workspace for services spend

Operationalize master contracts and SOWs to ensure deliverables comply with terms, milestones, service quality, and budget.

Real-time data and analytics

Use end-to-end intelligence to reach the right balance of service quality, cost, and speed for better business outcomes.

Intuitive, AI-assisted user interface

Customize the solution with self-service tools and reduce complexity with an intuitive interface and AI-enabled functionality.

Built-in tax and labor compliance

Comply with regional and local tax and labor regulations and meet government mandates across 180 countries in 21 languages.

Automated on/offboarding of workers

Automatically create security IDs, access tosystems, and other onboarding tasks. Automate termination of systems access,asset retrieval, and other tasks during offboarding.

Global, standardized records for external workers

See all contact information, work history, tenure, certifications, location and data access, and more instantly in one place.

Compliance with corporate security policies

Assign a security identification number to each external worker and link all historical data in one record to boost security.

Consolidated health and safety records

Confirm and document nonpayroll workers’ compliance with corporate policies in training, certification, licenses, and more.

Automated onboarding and offboarding

Ensure all required external worker onboarding and offboarding processes are completed consistently and on time, every time.

Worldwide worker database

Manage global headcount targets and gain greater control and visibility of every nonpayroll worker in every location.

Two major factors influenced our selection...first, its end-to-end functionality in a single application. And second, its innovative product road map that will evolve with our business in managing an ever-growing external workforce.

Andreas Hettwer, V.P. – Group Procurement
Category Director, Capgemini SE

Flexibledeployment of workers

Assign one or multiple resources from your resource pool or give one resource multiple assignments in any day, week, or month.

Customizableinterface and tailored workflow by category

Simplify the end-to-end process in a single interface with preset job codes, pay rates, and a built-in pay-rules engine.

Compliance and contract management

Standardize onboarding and offboarding, meet certifications and local and regional labor regulations, and verify contractors.

Integrated time tracking and badging

Integrate time processing with a gate pass system and track clock-in and clock-out swipes with major badging systems.

ERP platform integration

Automatically code time-card data against POs, cost centers, and work orders, then generate an invoice in your ERP system.

External workforce and services software centralizes the management of a company’s external workers – contractors, freelancers, temps, and outsourced services. The SAP Fieldglass Vendor Management System is a cloud-based software offering that solves a common problem for many global enterprises: how to find, engage, and manage a growing external workforce – both contract or contingent labor and services providers.

A vendor management system is a cloud-basedplatform used to procure and manage temporary, contract, or contingent workers.Most VMS applications integrate with other on-premise or cloud-based enterpriseHR systems. VMS software helps enterprises gain clear insight into who isworking for them, as well as where, why, when, and at which rates.

Services providers are companies that deliver people-based services to an enterprise – consultancies, IT outsourcers, marketing agencies, law firms, facilities management companies, call center operators, and accounting firms, to name a few. They are typically contracted to do project-based work through a statement of work (SOW.) Effectively managing this “invisible workforce” is vital to an organizations’ success.