Tanie loty z Billund do Warszawy już od 181 zł - KAYAK (2023)

Plusy: "Crew good and seat OK but not exceptional for business class"

Minusy: "Food was average - main course could have been better. Range of movies ok but not great"

Plusy: "Fast boarding"

Minusy: "Slow in refuelling, got us delayed for 40-"

Minusy: "KLM crew exceed our expectations"

Minusy: "Fix the damn KIOSKS at Vienna!"

Plusy: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"

Minusy: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Minusy: "Don’t be late"

Plusy: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."

Minusy: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Plusy: "Good beverage service."

Minusy: "Over an hour delayj for departure."

Plusy: "Awful"

Minusy: "Everything"

Plusy: "It was all fine"

Minusy: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Minusy: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Plusy: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"

Minusy: "The earphones could have worked!"

Plusy: "Seating is tight. The crew was great !"

Minusy: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Plusy: "Crew's hospitality, good music, good destination material, terminal info, good system overall"

Minusy: "Less legroom, storage space, bad food, few movie options."

Plusy: "Best airline in the business quick efficient and outstanding service What else can you say"

Plusy: "Nice people and good service"

Minusy: "Not much"

Minusy: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Plusy: "Staff very pleasant"

Minusy: "Evening snack was not the greatest breakfast was pretty food"

Plusy: "The flight was perfect! Great food,movies and I even got to sleep !"

Minusy: "All was well!"

Plusy: "Time and Good clean place.. in This case airpöane.."

Minusy: "It was not entreteiment st all"

Plusy: "Good flight, arriving well on time."

Plusy: "Snooth and efficiënt with a KLM service"

Minusy: "No entertainment"

Minusy: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Plusy: "Szeroki wybor"

Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"

Minusy: "Nic nie jest dostępne w języku polskim"

Minusy: "Flight was cancelled."

Minusy: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Plusy: "Able to fly direct to ansterdam"

Minusy: "Have to lay over on the way back. More expensive than other airlines."

Plusy: "Good services!"

Plusy: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."

Minusy: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Plusy: ".Very much on time with pleasant service."

Minusy: "Can nit find much fault fir a short run!"

Minusy: "Delayed!"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "Very friendly staff"

Minusy: "They stole my money"

Plusy: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."

Minusy: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Plusy: "The cabin crew were pretty good. That's about all that was good."

Minusy: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Plusy: "Got to Amsterdam on time and everything was great including the staff"

Plusy: "quick and relaxed"

Minusy: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum."

Minusy: "Food and seat comfort."

Minusy: "Comfort mostly"

Plusy: "The crew was kind, the flight was on time and alll in all was just as expected."

Plusy: "The crew"

Minusy: "Boarding"

Plusy: "Will never purchase tickets through kayak ever again"

Minusy: "Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse."

Minusy: "Overhead space on plane was very limited."

Plusy: "Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je"

Minusy: "So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again."

Plusy: "Short flight"

Minusy: "One hour late for take off..."

Plusy: "Even on this short 1-hour prop flight they do have average service and pass out Swiss chocolate."

Minusy: "Passengers should be notified of the process of changing airplanes at Vienna. What a nightmare. We were scheduled for 50 minutes between flights. Not really enough. If we were aware of what was required it may have helped, however the distance we had to walk was rather extreme."

Plusy: "Service was outstanding!"

Plusy: "Luggage came extremely quickly"

Minusy: "We upgraded to business and paid way more than the flight over and the service was much worse. Food wasn’t as good and not nearly as much."

Plusy: "Everything was awesome best flight i had in my life."

Minusy: "Nothing"

Plusy: "Liked all except the food"

Minusy: "Did not like the food. I specifically selected vegeterian meal however was served vegan meal which I did not enjoy"

Plusy: "Not much!"

Minusy: "No one available nor willing to help with checking process. Told to just try the checking machines."

Plusy: "Highly efficient transfer (45 minutes between flights)"

Minusy: "too short a time to transfer between flights as a very long distance between gates,"

Minusy: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"

Plusy: "The service was superb!"

Minusy: "The flight was too short."

Plusy: "Life is beautiful"

Minusy: "My fellow passenger fended off my sexual advances like a pro"

Minusy: "The business class was not really business class, I guess a 3 hour Business Class flight doesn’t have a seating configuration t Like the new A321. With all said Austrian Air is on the top of its field,"

Plusy: "The flight was fast and conftable"

Minusy: "I didn’t get my food"

Plusy: "Short flight, no major issues."

Minusy: "My flight was Dec 11 at 8:00 from Budapest to Vienna. And from Viena I have to fly to Minsk. So on Dec 10 at 10:00 pm they send an e-mail to let me know that the flight from Budapest to Viena is canceled. I am glad that I decided to check my e-mail before I go to bad. So I try to call Austrian, but they work just from 8:00 am - 8:00 pm. I start to search all the info the site of Austrian, and find one phone number that seats be working 24 hours. So finally I got a person on the phone who was able to help me. ..."

Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("

Plusy: "Nothinf"

Minusy: "Everything"

Plusy: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."

Minusy: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Plusy: "Wonderful flight attendant. (I think his name was Stephen?)"

Minusy: "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."

Plusy: "The crew were so kind!"

Plusy: "On time boarding in Vienna and lending in Chicago."

Minusy: "Not enough food for a long flight (only one poor meal was served during the entire flight)."

Plusy: "Boarding time and arrival were both on time. Service is courteous, and the lounge very pleasant."

Plusy: "My flight from Vienna to Warsaw was fine."

Minusy: "When I was boarding all representatives was very unfriendly and I would say they were rude."

Plusy: "The crew"

Minusy: "The food and the boarding at Vienna airport"

Plusy: "The seat was comfortable."

Minusy: "We were advised to arrive at the gate 45 minutes before departure. We waited an hour and a half more until we boarded. The plane was late on arrival but there were no announcements. No one knew what was going on or when we would board. There was no food served whatsoever. Just beverages. There was no entertainment."

Plusy: "They had a yummy snack. And fresh veggies. With great coffee. And the host told us abou the history of a Vienna dessert."

Minusy: "Nothing."

Plusy: "Whole process of checking in, security, and boarding was very easy."

Plusy: "I like that flight boarding was quick and in time.it was a short flight My name is Hispary."

Minusy: "Technical issues with website and online check-in. Boarding was poorly organized. Food could be better (e.g, breakfast muffin was terrible). Also availability and varienty of alcoholic drinks could be better. Flight was delayed and therefore my luggage didn't make it to connecting flight.."

Plusy: "The plane itself was ok, the food also was ok."

Minusy: "As usual, boarding in Miami airport is awful which is not exactly coming from austrian airlines, but they also took part in the unpleasant experience. The announcements were badly articulated, the boarding time was delayed and so on. Onboard, part of the crew completely refused to speak english."

Minusy: "The website is a horror, particularly from an iPad. Trying to web checkin was an arduous battle. Obviously the consumer is the least important factor in the lack of managing the product. I avoid Austrian for that simple reason. Crew polite. Pilot informative."

Plusy: "Most things were OK"

Minusy: "Except a crying baby near me, during first half of the flight"

Plusy: "Fast and short flight between Vienna and Warsaw. Not much good or bad."

Minusy: "Shuttle bus from the terminal took awhile to leave to the plane. No air conditioning to the shuttle. Very hot. Was uncomfortable."

Plusy: "Really liked the chocolatey-wafer treats and the smooth boarding process."

Minusy: "The entertainment wasn't great compared to most international flights."

Plusy: "In-flight magazine was interesting."

Minusy: "Flight was delayed 35 minutes. I made my connection. But heard one woman say she and her husband would miss hers."

Plusy: "On time, friendly staff"

Plusy: "The crew"

Minusy: "The lack of space. It was a good thing it was a short flight"

Plusy: "Everything went well other than what was served for breakfast."

Minusy: "The food that was served for dinner was fine. Some fruit/yogurt would have been far better for breakfast than the muffin that was served."

Plusy: "I was offered to change my flight for 400 Euros, and did so. Had the offer been for less money, I would not have. I was told that the chance of my losing the new seat was minimal, as the computer was very overbooked and rarely wrong. I was then told at the gate that I had to wait there, and did so, despite having already checked into a lounge (for a fee), because I needed to print a bank bill (my reason for going to Moscow from Vienna, not directly home from Vienna to New York, is to pay a fee into an account at the bank). So I waited, and in the meantime contacted my friend in Moscow to tell him I'd be arriving 10 hours later than planned. Then at the very last minute that 2 people who had booked for the flight had not appeared, and that I had to board it. Hugely frustrating on account of the endless assurances made."

Plusy: "Seats were ok and crew was kind and professional. Food was terrible on all flights. They gave mayo or cheese or something I can’t figure out in a sandwich on multiple flights. That thing though slightly different was terrible every time. Also gates changes and pilot landed in wrong part of the airport for its-fra leg and we had to have passportA checked while exiting the plane and had to take a bus. My transit time was short but gladly made it"

Minusy: "I missed my second leg from fra-ist. The gate was changed and I was given wrong directions by airport employees so I went through a very long and painful wait at a security line that I didn’t need to go through had the airport info employees knew what they were doing or saying. I ended up missing the flight because of repeated wrong directions"

Minusy: "All was good"

Plusy: "Crew was helpful and ver polite and efficient"

Minusy: "At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss."

Minusy: "It was fine, just tiring due to the length of the flight."

Plusy: "Ogólnie ok"

Minusy: "Boarding"

Plusy: "Obsługa"

Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Comfortable seats"

Minusy: "Meals and some entertainment"

Minusy: "They Lost 2 bags in Munich. Here in Sardinia 3 days and without our stuff for today and most of tomorrow."

Plusy: "Absolutely nothing."

Minusy: "Absolutely everything."

Plusy: "Załoga na poziomie"

Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"

Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"

Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."

Minusy: "Wygodniejsze fotele"

Plusy: "It was short."

Plusy: "Beautiful plane, economy seating more generous than normal, excellent in-seat entertainment (easy to navigate, more options than I've ever seen before). Well done!"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"

Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Minusy: "See problem with the KAYAK reservation above."

Plusy: "Same as above."

Minusy: "Seems like they want to nickel and dime you for everything now..."

Plusy: "Smooth boarding."

Minusy: "Plane packed to the hilt. Tough to find space for cabin luggage."

Minusy: "Flight was late causing me to miss flight to Chicago ORD. Missed flight left me waiting in Frankfurt over-night with-out a hotel, nor anyone from Lufthansa to assist with finding a sleeping cot. No airport/Lufthansa staff would offer to bring me a cot and all attempts by me to locate a cot were unsuccessful leaving me to walk from area to area to locate were the cots were stored. Ten Euro meal compensation was severely inadequate to cover dinner and breakfast. Very dissatisfied."

Plusy: "Upstairs deck for economy is a small space but is relatively quiet. Boarding was relatively quick through electronic gates where you scan your boarding card. Flight attendant was very personable. She was checking some passenger names as some seemed to have switched seats and remembered mine for the rest of the flight. Something you usually get in business class but a first for me in economy. They also came around several times during the flight with water/juice, and snacks. Entertainment was ok. A mixture of newer movies available."

Minusy: "Like all economy seating not much space especially when the person in front reclines their seat. This makes getting in and out of the seat a little difficult. Food a bit limited. 2 main meals for this flight (lunch/dinner) - chicken or pasta for the first one and beef or pasta (again) for the pre-landing meal. Also the attendant didn’t know the translation of the pasta dish from German to English so that was a bit disappointing. One thing to note. I flew Hamburg to Frankfurt to connect to the San Francisco flight with a 1 hour layover. You need to go through passport control in FRA and then I hustled to get to the gate. They were boarding as I arrived but maybe 10 minutes later and I would have missed my flight. No issues with the airline just a cautionary note on the layover time. I would likely book an earlier connecting flight to give a bit more time."

Plusy: "Crew was very attentive and efficient. Flight was ready to leave on time but was delayed due to security concerns at Sea Tac airport; even though the flight arrived on time."

Minusy: "I did not have a problem with anything."

Minusy: "Opóźnienie lotu"

Plusy: "On time"

Plusy: "Thanks for continuing to offer complimentary, hot meals on your international flights! Crew very friendly. Despite being in economy cabin, crew attempted to make it a good experience."

Minusy: "Long flight, bathrooms start to look ugly. Incoming plane landed way out on the tarmac, obligating passengers to be all packed into shuttle bus which took a long time to get to terminal."

Plusy: "Crew were good with serving food and drinks before our flight . We are sitting on aircraft for 1.5 hrs before departure stuff was excellent to keep us inform."

Plusy: "Obsługa i jedzenie"

Minusy: "Nic"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"

Minusy: "Źle działające monitory"

Plusy: "No turbulence, very nice Crew, flight was on time. Very smooth flight!"

Minusy: "Cold on plane, could be more entertainment, but the flight having no turbulence and being less scary is more important to me. So I am very happy!"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Clean. Friendly staff"

Minusy: "1.Plane was late to take off. No announcement about it. Some passenger came in the last minute. 2. There were 3 young men being me. They talked extremely loud and were bursting laughing ALL THE FLIGHT, 1 hour 45 minutes. Crew didn't say anything to them. It was very annoying. 3. Unorganized boarding. 4. Announcements were not loud enough. I didn't hear anything due to the talking passengers around me."

Minusy: "Movie screen is outdated and touch screen didn't worked for me to select movie. Screen for flight status was showing flight from Mexico to Germany. We did fly from Germany to Chicago."

Plusy: "I liked the food."

Plusy: "Crew was great. I was traveling with infant and they kept us kept us comfortable"

Plusy: "Bardzo słaby lot w każdym aspekcie"

Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "Ontime and efficient boarding with polite crew."

Minusy: "Nothing to improve. I slept the whole flight so couldn’t evaluate all aspects."

Plusy: "No"

Minusy: "Everything"

Plusy: "Crew was very pleasant."

Minusy: "There were no announcements at all about the delays! It was confusing and poor service."

Plusy: "Crew was business only."

Minusy: "More engaged crew. The"

Minusy: "Again we had to climb down stairs with our luggage to get to the boarding area, then we had the typical ramp. What is it with Europe and stairs? If you have any issues beware. You better be strong and fit to fly in Europe. Not too many luxuries."

Plusy: "Efficient"

Minusy: "Difficult to find check in at Copenhagen airport"

Plusy: "Getting off the plane."

Minusy: "SAS like other airlines gives you a chance to bid on a nicer seat. If the offer is accepted, your card is charged the amount you bid and you are upgraded. If your offer is not accepted, you keep your seat and are not charged for bidding. I placed a bid for a nicer seat and was informed the day before the flight that my bid was rejected. But when the plane was boarding, I went to the man at the desk and asked if the plane was full. He informed me that it was not, and that I could pay roughly $300 for economy plus, or $1000 for business class. Online, I was ALLOWED to bid $200 for the economy plus seat. If they are going to reject this offer and then have the seat fly empty, they are a bunch of dicks. They had a chance for me to be a happier customer and to make more money. Now they lost both. What was also terrible is that when I family with an infant was moved up a few seats, I suggested to the lady next to me who wanted the newly vacant aisle seat that she ask the flight attendant for it. The flight attendant said it was fine. As the lady sitting next to me went to her her new seat, and old man from a few rows up took it. Another flight attendant had promised it to him. So, now the two of us are crammed, she's pissed that the seat she said she could have she couldn't, and I'm there like "My god, they wouldn't even take my money to let me have a nicer, EMPTY, seat." Poor communication, poorly run. Try another airline."

Minusy: "I was"

Plusy: "That we had a bottle water"

Plusy: "Flight attendants"

Minusy: "Hottest I have ever been in a plane (we were in 40G and H) and I “run cold”. We were sweating and drinking water like crazy (they gave us one bottle and did not routinely walk the aisles handing out more). Luckily we brought our own water. Early June and headed to Scandinavia, not someplace hot. Seats were hard and I put my unused blankets under me."

Plusy: "With tablets for the entertainment system – – a ton of good movies to choose from. So much so that we stayed up hours after we planned to, watching movies"

Minusy: "Seats were a little crowded together, but that’s to be expected in modern passenger flight"

Plusy: "All around everything was excellent. Will most likely always fly SAS between Riga and USA."

Plusy: "Nothing"

Minusy: "We will never fly SAS again, it was a horrible experience"

Plusy: "Entertainment great, plane clean and newish. Breakfast way better than most competitors on transatlantic. Fruit salad, hot good sized rolls, yogurt, thick slices of ham n cheese so much better than BA’s downsized granola bar and mini muffin ( that they also serve in the upgraded class!"

Minusy: "You really need to either have no legs or be 5’6” or less to fit in the seat without angling sideways. But alas SAS is no worse than the competitors in this department. Crew served meal 2.5 hours into 9 hour flight and about an hour after complimentary drink. My can of Coke was well gone when the mediocre dinner arrived and I got an earful for daring to ask for another one. It finally arrived after dinner with the creditcard machine etc. Yes, it was $4.00. I passed. As the coffee service was in full swing."

Plusy: "One crew member was particularly nice and personable."

Minusy: "We waited an hour in the plane before take-off and after boarding, during which time the crew deliberately filled the cabin icecold air thick with the highly toxic fumes from the deicing. I got a headache from it. Throughout the process the entertainment units were disabled, when they could have helped distract passengers from this ordeal. The food was disgusting. When the Danish government has repatedly bailed out SAS, it would make a lot more sense for everyone involved to have higher quality Danish products on board for the meals, especially for such things as dairy products."

Plusy: "Really appreciated how helpful everyone was, from check-in at Newark to arrival. The entertainment system worked well, too. Aside from the two issues I describe below, SAS seems to be extremely efficient and well-run."

Minusy: "There was some mix-up - not sure where - but I did requested a vegetarian meal and it wasn't in the system. I'd also requested an aisle seat due to a hip issue and was told I'd have one - but when I went to check in, I'd been put in a center seat in a bulkhead. I was able to change but it was the last row of the plane. We the gate they were able to move me up at the last minute - but this all could've been much easier."

Plusy: "Efficient processing of passengers onto aircraft."

Minusy: "The seats were far too narrow. At least I could put both feet under the seat in front of me!"

Plusy: "A good and safe flight"

Minusy: "I'm very dissapointed about SAS food-service. One can't get even the simplest Bisquit without playing. Most other companies I fly with serve food for Free."

Plusy: "On schedule, great crew"

Plusy: "Comfortable flight."

Minusy: "Only one meal option ( with meat). Alcoholic beverage not included."

Plusy: "I am vegetarian with no egg fish or meat. I didn't get any choices"

Minusy: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Minusy: "Got delayed 13-hours in an airport with no SAS staff present to communicate anything to all of the passengers. We were not accommodated with hotel vouchers or provided with alternative travel options to our final destinations and missed flights. SAS did not cancel the flight after the first 4-hours of delay which is illegal by EU Standards. None of us were able to leave the airport as we were not told any information about potential flight departure times and it would have been $2000 to re-book with a different airline. No answers were given by SAS over the phone and their staff seemed unaware of any problems."

Minusy: "No food or entertainment on the short flight ght"

Plusy: "The crew was incredibly friendly"

Minusy: "I would have appreciated a vegetarian option for the meal."

Plusy: "boarding is different and they were talking over pa announcements at heathrow so you could not hear what to do. you go through one ticket agent to the down stairs to another ticket agent. everyone knowing what to expect crowded around the second ticket agent and there because of that forget about boarding by row or zone you couldn't get throught the crowd. plus the second ticket agent was right next to the downstairs escalator so people coming late got on before us."

Plusy: "On time and courtesy"

Plusy: "Service, etc."

Minusy: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."

Plusy: "New airbus with good entertainment screenset clean"

Minusy: "Delays on boarding (on departing as well as returning home) Damaged luggage"

Plusy: "The movies, the seats, the food,"

Minusy: "The attitud of te attendant,"

Plusy: "Flight from Kirkenes to Oslo delayed, which meant the rest of the flights were unusable. New flights were booked in Oslo through Copenhagen, which only lengthened the original trip time by about 5 minutes."

Plusy: "SAS agent in Oslo was very nice and quickly rebooked our flight to Bergen when we missed our scheduled one due to luggage delays and confusion at Oslo as to Customs procedure."

Plusy: "Nice meal, friendly staff"

Plusy: "Easy boarding, food equate for economy, entertainment fine. No wine or beer inc,used in economy but not a big deal. Excellent seating if you know what to chose."

Plusy: "Great experience overall except for one flight attendant for inbound flight to Copenhagen - his attitude was a bit too casual although he was friendly."

Minusy: "wifi - never worked"

Plusy: "Flight itself was OK"

Minusy: "It was very difficult to understand from the reservation or the website if I need to pay extra for a checked baggage. My emails weren't answered, and when I finally realized that I did have to pay - it was 85$ for one suitcase!!!!! SAS - are you out of your mind?! The suitcase cost more than the flying ticket! Sorry, but no SAS for me anymore. BAD BAD service and exploiting of customer's naivety. I'm furious."

Plusy: "Flights were on time. Crew was great."

Plusy: "Boarding was pretty much a free for all"

Plusy: "Entertainment facilities was user friendly, but program too few."

Minusy: "Bad management system, luggage even lost in transfer to Stockholm, also SAS but operated by Air China ( transferred in Beijing, from Taipei.)"

Minusy: "That it was cancelled"

Plusy: "We left on time and arrived early. I got to check one free bag."

Minusy: "Typically, on every other international flight I've taken, they offered at least a single glass of wine or a beer with dinner. Not so for this one."

Plusy: "I was informed by email the evening before my return flight back to London that the flight had been cancelled. I tried calling multiple SAS offices overnight, and finally reached someone the morning of my flight and was rebooked to a different flight, via Berlin. When I got to the airport the booking hadn't been updated, so I had to go through the entire process again with customer service. Because of the flight cancellation and the difficulties rebooking, I was not able to book my luggage so I was charged a penalty fee at the airport when I was finally checked in for the flight via Berlin, and paid much more for my bag than I should have."

Plusy: "convenient"

Minusy: "Had an extra bag which we were not charged for on flights to Stockholm or Krakow. You charged twice as much for the bag as you did for our ticket. Does that seem right??? A charge to offset your cost is reasonable. Twice the cost of the ticket is absolutely atrocious!!! Did I mention you managed to break what we had in the bag? Hope that gives you the picture of how we feel, but more importantly what we will be telling everyone. If you want to respond the email is keithmunroe912@gmail or mailing is 13311 Huerta St. Venice, FL 34293 USA"

Plusy: "excelkent ground crew."

Plusy: "I arrived a little more than an hour ahead of the flight (traffic delay), but security lines were very short and there was still time to get to the gate well ahead of departure if I had been given the opportunity. However, there were no agents at the counter; and a nearby representative said they had left two hours before flight."

Minusy: "When I called SAS before the flight departed, I was offered the option to rebook for an extra $1,300. Since I wanted to think about my options, I was told I could decide later that evening and still do that. When I tried to call a few hours later, their offices were closed (8 pm)and by the next day my return flight had also been cancelled. This seems to me like a budget airline these days."

Plusy: "Very nice crew and quiet."

Plusy: "Good selection of movies on the entertainment center."

Minusy: "Drinks were overpriced $9.00 for a small bottle of wine and $3.00 for a coke Their was no choice of meals. The only offering was chicken curry, which I don't care for."

Plusy: "Punktualność"

Minusy: "Jest ok polecam"

Plusy: "Bardzo miła obsługa i smaczna jagodzianka (dużo jagód)"

Plusy: "On time, good service and economy food was better than any other airline I have ever flown."

Minusy: "Nothing"

Minusy: "Boarding was a little less orderly than I am used to, but everything else was great service for the price"

Minusy: "Headphone jack had something broken off in it, so no entertainment. Food was plain chicken with plain potato and plain carrot"

Minusy: "Lot był opóźniony o godzinę, wiele osób nie zdążyli na swoje dalsze loty do Europy."

Plusy: "Did not like barking dog behind me, at all!"

Minusy: "Food was bad, by far the worst I had ever eaten."

Minusy: "The flight was delayed for other travelers but that caused me to miss my driver"

Plusy: "The variety of entertainment was enjoyable throughout the cruise. Food was nice"

Minusy: "The Boarding process was disappointing The crew overall was ok just on two occasions the same flight attendant missed me while distributing snacks and drinks. More"

Plusy: "The dinner was ample for airplane food."

Minusy: "The seat was horribly narrow with little legroom and too much recline (barely room for tray table when person in front of me reclined, and the screen was in my face without being able to change angle). Crew could have been more attentive and generous with water. Beverage service rather limited."

Plusy: "Obsluga Litewskiej zalogi obslugujacej lot w business i premium"

Plusy: "Crew member were nice people and helpful"

Minusy: "Information about delay of flight, food and boarding process"

Minusy: "Awful airlines, disorganized and chaotic. Warsaw airport was also awful. Extremely confusing to figure out what was going on. Flight was delayed. Workers were not helpful in figuring things out. One of the worst flights I’ve taken"

Plusy: "Plane was comfy and staff was mostly real nice and attentive."

Minusy: "Plane was late causing all kinds of commotion at the airport where to catch a transfer we were put on a bus for over 20min at 31deg weather with small kids. Not allowed to go to bathroom, it was terrible"

Plusy: "Friendly crew."

Minusy: "Not being delayed :)"

Plusy: "Lot airlines crew is really friendly"

Minusy: "Skopje airport is a disaster. Horrible service"

Plusy: "Nothing."

Minusy: "Neatness, communication, all LOT airline workers were very rude, no food on flight."

Plusy: "Nothing"

Minusy: "Be on time, no delays!"

Minusy: "My luggage was lost."

Minusy: "delay 3 times out of 4"

Minusy: "I am disabled and the ground crew and flight crew were terrific in helping me board and getting me to my connecting flight."

Minusy: "Zdecydowanie za mała ilość jedzenia,jak na lot który trwał prawie 12 godzin...Brakowało przekąsek...Na śniadanie makaron,z sosem beszamelowym?Zbyt "obiadowo",Jak na posiłek na start...Pieczywo,wędlina,jogurcik,może jajecznica...bylyby lepszym rozwiazaniem.Ale,i tak nie ma co narzekać..."

Minusy: "flight was delayed 4 hours"

Plusy: "Wsadzili do autobusu podwieźli pod samolot i nie wypuszczali. Na dworze skwar - w autobusie gorąco - jakieś 70 osób gotowało się jak w piekarniku."

Minusy: "Logistycznie podejść do tego - później wyjechać autobusem - tak aby dojechać pod samolot i od razu wypuścić."

Minusy: "Punktualność"

Plusy: "The aircraft."

Minusy: "First and last time on LOT!Boarding and flight crew rude, unhelpful. Flight late, no communication, no info at the gate. No standard communication, no info from the pilot during the flight. When the crew spoke in english or polish it was unclear. No help no info with connecting flight, missed it!"

Minusy: "Czystość w samolotach"

Minusy: "I’m not in Chicago I’m still in Hungary"

Plusy: "było ok"

Minusy: "nowszy samolot"

Minusy: "Samolot mały mało miejsca na nogi"

Minusy: "Less people on the plane"

Minusy: "Lot obsługiwany był przez przewoźnika Blue Air. Opóźnienie duże."

Minusy: "Punktualność"

Plusy: "wygodnie"

Minusy: "punktualnosc"

Minusy: "Wymienic beznadziejna obsluge przez nie uprzejmie stewardesy"

Plusy: "Opóźnienie bez ważnej przyczyny ponad 1h"

Plusy: "Przemiła obsługa dwoiła się i troiła żeby podróż upłynęła pasażerom w komfortowych warunkach. Pyszne jedzenie do wyboru na pokładzie. W czasie podróży bogaty wybór filmów, w tym kilka nowości."

Plusy: "I am fine with everything"

Plusy: "That they worked with us to get us on the same day flight with turkish airline."

Minusy: "They need to better plan with passengers, the plane was late and we would need to spend 1 day in hotel in Warsaw."

Minusy: "2 godziny opóźnienia na trasie trwającej 2 godziny."

Minusy: "More communication about flight delays at the airport."