Ventajas: "The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay."
Desventajas: "Nothing. The flight was efficiently run and seats comfortable."
Ventajas: "The crew was great but the seats were not."
Desventajas: "Roomier seats and meals should be served a little bit closer in between"
Ventajas: "Good entertainment. Flight tracker kept breaking."
Desventajas: "They don't come around with beverages hardly ever (twice on 13 hour flight) and they tend to skip the window seats. They tried to kick me off an overbooked flight even though I paid extra for a picked seat and booked months ago. Mediocre food. Tiny seats and I'm only 5'5". Will never fly again."
Ventajas: "Everything was good except....."
Desventajas: "The departure gate lounge for connecting flight to Vancouver was terrible.... very overcrowded, making for an unpleasant wait and boarding experience."
Ventajas: "Great crew, great food, spacious and nice. Great experience overall."
Ventajas: "Bulk head seats were great."
Desventajas: "It would have been nice if it had not been almost 2 hours late!"
Ventajas: "flight crew are good, other general categories are average."
Desventajas: "Boarding in both Sydney-Auckland & Auckland-Vancouver are disorganized. No clear indication of when & where to line up. No flight delay message to explain when boarding time was long overdue. In particular, for the Auckland - Vancouver flight, one ground staff was telling economy passengers (in rather rude express) they were in the wrong line except there was never announcement. Overall, disappointed."
Ventajas: "Good food"
Desventajas: "Why so cold in the cabin!"
Ventajas: "Pinot noir"
Desventajas: "No temp control, a little stuffy"
Ventajas: "All round excellent - great service, food et al."
Ventajas: "Best airline meal I have ever had in. 50 years of flying."
Desventajas: "The seating configuration in business class"
Ventajas: "Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!"
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Ventajas: "Service, food, chairs, entertainment"
Desventajas: "3 hour delay created major issues for an international flight."
Ventajas: "Excelente todo!"
Ventajas: "Very friendly and helpful flight attendants"
Ventajas: "Friendly and helpful staff"
Desventajas: "No WiFi or outlets on aircraft"
Ventajas: "The usual "shuttle" flight between chc and akl."
Ventajas: "I paid $100 to "upgrade" to what was called premium, but I did not get a premium seat, and discerned no benefit. Wtf is this?"
Desventajas: "paid $100 to "upgrade" to what was called premium, but I did not get a premium seat, and discerned no benefit. Wtf is this?"
Ventajas: "Very friendly and helpful Flight attendants. Food was good."
Ventajas: "good entertainment"
Desventajas: "we purchased a sky couch for an extra $700 and was not put in a skycouch row. I have contacted Air New Zealand and have yet to hear back from them."
Desventajas: "Unable to check-in online because of an international connection. Also, we need to pay extra for everything."
Desventajas: "Check In Issues related to code share flight"
Ventajas: "Good thing, we got there."
Desventajas: "The flight attendants did nothing and told us we had to buy water. Really?? We were over charged for our baggage by a long shot. You sell cheap flights but by the time you pay for bags it is no longer a deal."
Ventajas: "We were allowed to check one bag for free...that's awesome. And we were provided with two full meals on the flight, more food than we could eat. And even a complimentary alcoholic drink! Great selection of movies. New Zealand Air is one of the best flying experiences I've had"
Ventajas: "Can't say enough about how good the experience was. It felt like business class, except the seat doesn't transform into a flat bad. Service, meals, amenities, washrooms, etc. were amazing. Also, the flight times AKL-YVR and YVR-AKL are so civilized! You leave each city around dinner time, you dine, you watch a movie, sleep as much as you want, have breakfast, and then it's time to land! Way better than other options that leave at odd times."
Desventajas: "I can't think of anything to improve. NZ really rocked the flight and the Premium Economy product."
Desventajas: "The staff asked for my return ticket to the U.S. I told them I have a round trip ticket from and to Japan. I have to show them my U. S. Navy identification card otherwise Air New Zealand would not have processed my boarding pass ticket. Air New Zealand discriminates."
Ventajas: "The crew and plane was tops"
Desventajas: "It is very long, but that is no reflection on you."
Desventajas: "Lo perdí"
Desventajas: "Bulkhead seating terrible for long haul flight"
Ventajas: "Everything was quite nice."
Desventajas: "Not much"
Ventajas: "Good IFE"
Desventajas: "No enforcement of carry on - therefore no bin space"
Ventajas: "Was the same, everything allright"
Desventajas: "I booked this in October and chose 2 seats with one being an aisle seat. I was moved with my wife to the two middle seats in a row of four, like a second class citizen. There was no meatless options for food. Cabin temperature varied wildly requiring several clothing changes in a cramped seat I didn't select."
Ventajas: "short flight made seats less inportant"
Desventajas: "not the seats I selected in October"
Ventajas: "Free cookie!"
Desventajas: "Lack of leg room"
Ventajas: "Air New Zealand provided the best service Iʻve had in a while!"
Ventajas: "For such a long flight the food is not good! The only snacks are a tiny tiny bag of corn chips or a cookie. The attendants were average. The comfort of coach was bad. Other airlines will give you great snacks, tooth brush, night mask, etc but not Air New Zealand they are almost like a budget airline. Not sure how they are rated the best airline."
Ventajas: "Great entertainment"
Ventajas: "Premium Economy is worth it on long flights, especially if they're overnight flights!"
Ventajas: "Fabulous! Again, the Flight crew are so friendly. helpful and always smiling. The overnight flight went very fast. The dinners and hot breakfast served were beautiful. Complimentary wine with dinner was lovely."
Ventajas: "I was in Premium Economy and everything was wonderful! The food the entertainment system and extra legroom (with a leg rest!) was fantastic! I slept so well!"
Ventajas: "I liked the fact that the flight was non-eventful."
Desventajas: "I was "upgraded " to a seat facing a bulkhead, so leg room wasn't an issue. However, I missed the last half hour of my movie, because the screen had to be put back into the arm rest for landing."
Ventajas: "Unlike a trip on Air New Zealand several years ago, there is actually enough leg room now so knees don't push into the seat in front. That is a huge improvement! The airplane we flew in this trip was a nice new one, very well designed."
Desventajas: "No complaints! Air New Zealand really seems to be putting forward a god effort, and it shows. Hope they keep up these service standards and improvements over the past."
Ventajas: "In general very good. Everyone was nice and polite.h"
Desventajas: "The plane temperature was a little too cold."
Ventajas: "the movie selection"
Ventajas: "Seats, service"
Desventajas: "Wait and confusion. I n auckland"
Ventajas: "Muy bueno"
Desventajas: "Free wifi"
Ventajas: "Amabilidad y servicio"
Desventajas: "Entretenimiento pantallas no servían, no se escucha nada y no dan audífonos"
Desventajas: "Estuvo bien porque fue un viaje corto, gracias."
Desventajas: "Es y sera la mejor aerolinea en la que e viajado. Sin lugar a duda de hoy en adelante siempre buscare esta para viajar. Gracias"
Desventajas: "Para mi todo bien"
Desventajas: "Variedades de esna y jugos"
Desventajas: "Dar almohadas"
Ventajas: "Muy buen servicio"
Desventajas: "La comida"
Desventajas: "Puntualidad y responsabilidad"
Ventajas: "Puntualidad y gran actitud de apoyo en atención en aeropuerto de Quito"
Ventajas: "Fue rápido y avisaron cualquier inconveniente a tiempo"
Desventajas: "Había una trabajadora que no sonreía mucho y hacía mucho frío en el avión"
Ventajas: "Me gustó la comida y la calidad del servicio"
Desventajas: "estuvo en general muy buen servicio. Hacia mucho frío y la comodidad no fue la mejor en cuanto al momento de dormir"
Ventajas: "El personal muy amable y a pesar de que se retraso el vuelo todos mantuvieron la calma y lo manejaron muy bien. El asiento no está mal, es cómodo."
Ventajas: "No me gusto nada. El vuelo se retrasó. Perdimos la conexión. Nos dieron abordaje en Aeroméxico y Aeroméxico no nos dejó subir. Nadie se hacía responsable. Terrible todo. Un vuelo que salía a las 11 am de las vegas y llegaba a las 7 a México se convirtió hasta la una de la mañana. Terrible trato de"
Ventajas: "Tripulación buena .."
Desventajas: "Me cancelaron como 5 veces mi vuelo de JFK a Buffalo Nueva York... pase más de dos noches esperando en el aeropuerto y no me quisieron proporcionar una habitación de algún hotel o algo para por lo menos tomar un baño..."
Ventajas: "La tripulación muy bien."
Desventajas: "El personal del aeropuerto pésimo, te hablan de la peor manera. El vuelo de Atlanta a Costa Rica se canceló y simplemente dijeron mañana sale a las 7am y no hay hotel ni cena, tratan a los turistas como perros."
Ventajas: "Buen espacio entre filas de asientos Muy amable el personal"
Desventajas: "Hacer que la gente que viaja no sea sucia y desprolija y no permitirle poner los zapatos sobre los asientos"
Ventajas: "Vuelo salió a tiempo"
Desventajas: "Que avisen antes que el vuelo fue operado por otra aerolínea , no fue delta."
Desventajas: "Todo perfecto"
Desventajas: "Todo perfecto"
Ventajas: "El sistema de entretenimiento, las almohadas y cobija"
Desventajas: "La comida"
Desventajas: "Material para entretenimiento"
Ventajas: "Tripulación Excelente atención."
Ventajas: "Pantallas con peliculas"
Desventajas: "Asientos hiper pequeños, muy incomodo!"
Desventajas: "No es lo que compré. Asientos pesadísimos uno del otro, casi sin espacio para piernas. Cuberteria y platería de plástico, nunca entregaron los accesorios Tumi, las mantas NO son las anunciadas. En fin, un engaño."
Ventajas: "La puntualidad"
Desventajas: "Se perdió tiempo acomodando los equipajes, que los pasajeros entren al avión con menis maletas."
Ventajas: "La puntualidad excelente"
Desventajas: "Me rompieron el equipaje de correa"
Ventajas: "La comida a bordo es de lo mejor y su asiento de cama plana es ideal para descansar durante el vuelo. Pude ver una muy buena película mientras cenaba."
Ventajas: "Rapidez del viaje y profesionalidad de los pilotos"
Desventajas: "Las opciones de comida"
Ventajas: "Han mejorado mucho la calidad del servicio especialmente respecto a la comida y el entretenimiento a bordo. Estéticamente se ha renovado suficiente. El.avion bastante nuevo."
Desventajas: "La comodidad de Economy es escasa. Es difícil descansar un vuelo nocturno en esos asientos."
Desventajas: "A mi no me gusta la distancia para reclamar la maletas, la television no fuàncionaba"
Ventajas: "El avión salió a la hora y llegamos 20 min antes de lo previsto"
Desventajas: "Pasaron laa azafatas 1 vez (vuelo de 2 horas), y aunque había wifi a bordo, era muy malo."
Ventajas: "La atención del personal fue muy buena."
Desventajas: "El vuelo se retraso 1 hora y la comida estuvo horrible."
Ventajas: "La comodidad del avión la atención del personal y el proceso de abordaje súper rápido un vuelo muy cómodo y tranquilo"
Desventajas: "No checan los asientos, cuando llegue a mi lugar asignado ya había dos personas sentadas y una de ellas estaba en mi lugar no comenté nada poe respeto ya que eran personas mayores a mi"
Ventajas: "Great experience, the service was the best part."
Desventajas: "No dan realmente comida"
Ventajas: "Durante las 5 hs de vuelo siempre estuvieron atentos a las necesidades de los pasajeros."
Ventajas: "Excelente horario para viajar a Monterrey, El vuelo no estaba saturado y fueron muy puntuales"
Desventajas: "Me abrieron y revisaron la valija. Incluso teniendo un candado, lo rompieron y la cerraron con un precinto."
Ventajas: "Nunca había tenido un vuelo con tan buen servicio. El personal al muy amable y simpático. Siempre pasaba el personal ofreciéndonos comida y bebida. La merienda muy completa, platos a escoger, snacks, postres. Gracias Delta :)"
Desventajas: "Lo que no me gusto que al momento de llegar a Atlanta si le dieron una silla de ruedas pero no hubo quien la llevara a la salida!!!!"
Desventajas: "Muy estrecho"
Ventajas: "Pantalla con música y películas"
Desventajas: "Espacio entre asiento y asiento de adelante demasiado chico"
Ventajas: "El vuelo salió puntual. Buena experiencia en general."
Desventajas: "El vuelo salió puntual. Buena experiencia en general."
Ventajas: "El vuelo de Deltavse demoró casi 2 hs. Nadie del personal quiso ayudarme para evitar perder la conexión en JFK, porque no había comprado el billete con Delta. Perdón el vuelo, me costó dinero. Delta es una empresa de pésimo servicio"
Desventajas: "No hubo comida como servicio"
Desventajas: "Sin comidas en vuelo de más de 5 horas"
Desventajas: "Pantalla no servía en un vuelo"
Ventajas: "Vuelos a tiempo Personal amable"
Desventajas: "Maletas no incluidas en precios"
Desventajas: "comida de muy bajo nivel para clase first one"
El servicio en mesa en el aeropuerto Billy Bishop de Toronto malísimo, solo 3 personas atendiendo y 1 de ellas solo para VIP. Estuvimos en el mismo sitio de la cola durante 40minutos y no nos dejaron embarcar porque ibamos tarde. La chica de la recepción con muy malos modales.
Desventajas: "12 hour delay to Toronto!!!"
Ventajas: "Crew was amazing with my baby. Overall a very good flight."
Ventajas: "Crew was great. Enjoyed the free wine"
Desventajas: "Include baggage and seat in price. Such a bummer to pay more at the airport"
Desventajas: "Better information upfront about immigration in Canada and not a million unnecessary information. Highly unprofessional. Had lot better experience with other websites"
Ventajas: "Flight was fine"
Desventajas: "So many delays which missed our connection. Very costly. It’s the next day and I’m still not to Montreal!"
Desventajas: "Was delayed by 1.5 hrs and only received 1 alert about the initial 30 mins delay."
Ventajas: "Flight was good!"
Desventajas: "Especially international flights do not price basic fares, who travels from USA to Canada without clothes and then you end up charging $39 each way. It’s just totally a scheme. It’s a shameful practice and only spirit airlines and you do this. You guys were one of my favorite but now you are last"
Desventajas: "I paid $48 for a carry on bag at the airport, I was never informed about this fee at any point during my purchase of the flight. This is half of what I paid for the ticket originally, completely unacceptable. I will never buy again on Kayak's website if I get sneaky, last minute fees like this."
Ventajas: "The complimentary drinks make the flight better."
Desventajas: "The agent spents too much time attempting to rearrange the line up rather than help guests check-in, causing a backlog. When issues were brought to them, they seemed disinterested in solving the problem - water was spilled in line and when brought to the agents attention she seemed annoyed."
Ventajas: "Good airline for going. Out of the country and direct flight from Boston"
Desventajas: "Inflight entertainment"
Ventajas: "Fly was good."
Desventajas: "My luggage was broken and I had to search for an agent and had them called overhead by the information to declare it. Inconvenient +++"
Ventajas: "Flight was late but importamt is, it was safe take off and landing. Very nice service, good welcome staff and there was free snaks and drinks. Wonderfull overall"
Desventajas: "May be proper update online or more announcements. But because of weather it is understable."
Desventajas: "No pude tomar mi vuelo, lo perdí por que nunca me llegó el código de confirmación de ETA de Canadá, ¿puedo reagendar mi vuelo para una próxima fecha?"
Desventajas: "Stay in the airplane for a long time after landing!"
Ventajas: "Changed and Billy Bishop Airport in Toronto. Porter has a great little facility there that really treats the passengers well. Both flights to and from Toronto were great."
Desventajas: "Changed and Billy Bishop Airport in Toronto. Porter has a great little facility there that really treats the passengers well. Both flights to and from Toronto were great."
Desventajas: "My flight on 8/18 was canceled last minute without any explanation. There was no customer support what so ever. I couldn't book any flight for the same day or the day after. They automatically booked me for 8/20, two days after my scheduled trip. It didn't work for my schedule. I had to canceled it and they offered credit for future trips instead of refund. can't get anyone to answer the phone and there is no way to get questions answered online."
Desventajas: "Delays terrible longing rude flight attendants rude gate attendants"
Desventajas: "Free wine"
Desventajas: "Flight was late leaving, arrived in time to make a connecting flight, and sat on the runway for 30 minutes because all gates were full. Literally pushed the connecting flight out to depart so the plane I was on could disembark. Completely rude, booked me for the next day and left me in downtown Toronto at 10 pm with no place to stay. Cost 398 dollars at the cheapest nearby hotel, very nice hotel, but wtf? Customer service wouldn't even help to tell me how to get back out of the departure area."
Desventajas: "Delays! Delays!"
Ventajas: "The convenience at YTZ airport."
Desventajas: "The lack of personnel at the Porter counters at Dulles. Even though I had paid for luggage online and checked in I still had to wait in line for a very long time. There should be a separate line for pre check ins and no carry on."
Ventajas: "The service was incredible and efficient. Couldn’t ask for a better flight"
Ventajas: "Porter Airlines did a great job overall."
Ventajas: "I flew many airlines in my life and Porter is one if the most human and attentive airline I experienced. Hopefully, will not grow to a greedy and bureaucratic corporations :)"
Desventajas: "Best crew flight attendant I have had in years on any airline"
Ventajas: "Good service by Genevieve, Sean, Chris, Kevin. Thanks."
Desventajas: "Delayed twice. No compensation for delays that resulted in hotel cancellations."
Ventajas: "Porter Airline was amazing!! They use glasses instead of plastic cups! Nice, cheap, on time, and free wine!"
Ventajas: "Fast check in and customs lines in both airports"
Desventajas: "The chips are pretty bland. I appreciate the free refreshments, but would like a bit of choice"
Ventajas: "Kind flight attendants, everything went very smoothly"
Desventajas: "Massive delays!!"
Ventajas: "I worried about flying in a turbo prop plane but the flight was supriseingly pleasent. Seats were comfortable."
Desventajas: "I didn't like having to pay extra to pick my seat assignment but I understand that was only for the lower priced leg as there was no ectra fee for the "flexable" return leg."
Desventajas: "Small airport no amenities."
Ventajas: "The complimentary self-serve drinks in the boarding area which included sodas, water, espresso, coffee and many other coffee products."
Desventajas: "Absolutely nothing, great price and service!"
Ventajas: "On the whole a great experience"
Desventajas: "Nothing to not like"
Ventajas: "On the whole the experience was good ."
Desventajas: "Took Too long at the check in counter."
Ventajas: "All of their flights are late, so you won't miss a connecting flight."
Desventajas: "All of their flights are late. No running water on one of my flights."
Ventajas: "The snacks and quick boarding was good. Flight attendants were okay."
Desventajas: "No kiosks to check in. You have to check in at the counter, but if you check in early online you still have to check in at the gate. They have all these policies about carry on bags, but their plans are too small to even carry them on. All rolling bags still have to go under the plane. My seat was dirty and worn out."
Desventajas: "Crew member was argumentative and not helpful"
Ventajas: "Loved everything"
Ventajas: "Not tons."
Desventajas: "Very late."
Ventajas: "Free wine & beer! :)"
Ventajas: "The convenience of flying to downtown Toronto is unbeatable. Plus, it was very easy to board and un-board such a small, cozy plane. I appreciated the generous carry-on policy and the affordable price."
Desventajas: "I wish there were AC outlets to charge devices. My biggest complaint however is that pens were not provided to fill out the Canadian customs declarations forms passed out on the flight, forcing passengers to find people to borrow pens from. An introvert's nightmare."
Ventajas: "Flights delayed and no proper update provided."
Ventajas: "Great service!"
Ventajas: "Boarding in general went quite quick considering the number of customers requiring assistance. Flight attendants were pleasant greeting us while boarding."
Desventajas: "Seats are extremely uncomfortable. My tailbone is very painful for 2-3 days after each flight. The headrests are hard and force my head forward. cannot rest comfortably. Narrow seats are an ongoing issue with most airlines. The number of flight attendant intercom scolding's to remain in seats could have been less. Sometimes people just need to use a restroom. I wasn't one of them but certainly understand the need in flight, turbulence or not."
Desventajas: "It would be nice if the pilot would tell us what state we are flying over or give us information about what we are looking at out the windows. We only get -we are experiencing a bit of turbulence or we will begin our descent in about 20 minutes. They may see the view all the time and know where they are but we don’t fly much and would like to know."
Ventajas: "Onboarding was easy and smooth. The plane was clean and the seats were comfortable. WiFi easily connected, too. Much better than expected for a budget airline."
Desventajas: "It was delayed 3 hours due to rain that lasted about 30 minutes"
Ventajas: "Not crowded, and enough space"
Desventajas: "My luggage was lost"
Ventajas: "Easy baggage check"
Desventajas: "San Fran fuel delivery system"
Ventajas: "Era comodo"
Desventajas: "Podrian poner televisor y dar algo de tomar que no sea agua"
Ventajas: "I got to change my seat"
Desventajas: "The flight attendants were rude. Our flight was delayed and we were not updated nor given a reason as to why."
Desventajas: "Podrían dar"
Desventajas: "Flight departure was late. No entertainment options."
Desventajas: "the baby next to me"
Desventajas: "Bags take for.......ever to comeout, 20 mins is crazy compared to other airlines, alaska has your bags waiting for you when you get to the carousel. I guess We get what you pay for"
Desventajas: "Tricky/sneaky new carry-on/check in baggage fees"
Ventajas: "The hardest part was the long TSA line in Minneapolis."
Desventajas: "Long TSA line Minneapolis!"
Desventajas: "Not even a bag of peanuts, cookies anything! And have to pay for seats too, on top of flight cost. At least show appreciation for flying with you."
Ventajas: "Positive. Fluent check-in. Friendly professional staff from check-in, to boarding, to flight personnel. I love Sun Country and will continue to use this airline exclusively."
Desventajas: "PLane was 1:30 hour late. They didn't tell us why. Didn't get a ticket until the gate. Got put in the middle aisle in the last row. Seat was very uncomfortable, and I normally never notice that kind of stuff."
Ventajas: "On time, friendly staff"
Ventajas: "Cheap fare"
Desventajas: "They lost both our bags No leg room or space in coach Poor food options"
Ventajas: "Check in and boarding were so easy and convenient. Even security went fast."
Ventajas: "Friendly, helpful staff"
Desventajas: "I paid for a particular seat next to the escape door on the wing. But they put my wife in the very back seat at the back of the plane."
Ventajas: "We got exit row seating for free"
Desventajas: "We didn't know if we would be seated together and I reserved seats in advance and I think was upgraded to exit row but not sure. Also not sure how to reserve return flight seats to make sure we are together."
Ventajas: "Cabin temperature was closer to a comfortable temperature than the flight to MSP."
Desventajas: "I arrived 45 minutes before my scheduled departure because I was stuck in traffic. I was told that I was 5 minutes late that they had just closed. I'm upset. I missed my flight. Now I have to pay for another. I'm upset. My flight hasn't even left yet. Why was I turned away??? Really upset. Really disappointed."
Ventajas: "All the passengers were incredibly tired and the staff was super sweet, they turned the lights off and got off the ground a quickly as possible."
Desventajas: "Our flight was delayed by 3 hours which wasn't their fault but certainly made the travel more exhausting."
Ventajas: "low price flight attendants offered multiple rounds of beverages seat was reasonably comfortable"
Desventajas: "long delay for unclear reasons (problem with a printer?) no wifi available in flight"
Ventajas: "There were storms in the east, but we flew around them. It may have taken a few minutes more, but it was a smooth comfortable flight,"
Desventajas: "I was surprised there wasn't wifi available onboard. I know sun country is working on it. I won't fly it again until wifi is available."
Ventajas: "I liked the size of the plane. Everyone I interacted with at Sun Country was pleasant and very friendly. Some of the flight attendants on the way back to MSP had a sense of humor about the cold and the snow."
Desventajas: "I didn't have any issues with this trip."
Ventajas: "Staff was friendly"
Desventajas: "Flight was fine."
Ventajas: "I have no complaints"
Desventajas: "I didn't have any problems from start to finish."
Desventajas: "no peanuts"
Ventajas: "Customer service at Boston counter was excellent and snikybabd beautiful customer service."
Ventajas: "Friendly crew, went out of their way to get what we needed."
Ventajas: "It was easy in and easy out."
Ventajas: "On time"
Ventajas: "Boarding, crew, price and timeliness of the flight was all great"
Desventajas: "The seats didn't recline and were not very comfortable. They also were older...so padding was getting worn and torn in places."
Ventajas: "Friendly staff"
Desventajas: "Food options were poor"
Ventajas: "Last minute trip to MN and back to Bay Area. Went for a funeral. Flew Sun country for the first time both ways. Best experience I've/we've had flying in a while. Thank you. We'll be back - especially if y'all go to the east coast."
Ventajas: "I happened to sit next to a wonderful couple - we talked the entire flight. It was over before I knew it."
Desventajas: "Tried to reschedule flight took 2 days"
Ventajas: "Prompt, friendly!"
Desventajas: "Uncomfortable. Had an aisle seat."
Ventajas: "Boarding process was smooth."
Desventajas: "Flight crew needs to learn more about personal boundaries. I was minding my own business when a flight attendant pulled my headphones away from my ear to crack a joke about my beverage. I didn't appreciate that."
Ventajas: "All employees were friendly and offered to refill my drink during the flight, which I thought was a nice touch"
Ventajas: "Roomy seats. Left on time arrived on time. Will choose this airline again."
Desventajas: "I'm used to a meal on a flight of 3 hours or more. When booked it said 1 free bag. We were charged."
Ventajas: "Food and Entertainment should not be on this survey - there was none. I thought the flight crew was very polite and well-organized."
Desventajas: "The airbus seating is not terrifically comfortable but acceptable for a low fare."
Desventajas: "I wasn't really counting food and entertainment in my review thoughts."
Ventajas: "Affordable ticket from LA to Boston during Holiday -never flew with this airline before and thought they were great. Flight and connection both on time. Flight Attendants were very nice and accommodating. I would fly with them again. Thanks,"
Para un vuelo tan largo deben mejorar los alimentos, Y cobran por el acceso a internet, lo cual no me gusto porque en la compra del boleto no lo mencionan
Por el precio que pague, es aceptable, pero para un vuelo tan largo deberían mejorar los alimentos.
Creo que es buena la relación costo calidad
La tripulación fue muy amable. El proceso de documentación podría ser más rápido
Las sobrecargó muy amables, pero el abordaje estuvo muy desordenado y los asientos muy rígidos
Ventajas: "Quick smooth flight. We even landed early. No delays no problems. I even had seated in an empty row"
Ventajas: "Every thing"
Ventajas: "Shortest flight in my life"
Ventajas: "buen avión, y buena actitud de la tripulacion"
Desventajas: "Limpieza en la cabina y baños"
Ventajas: "Yes, they are."
Desventajas: "If we have something to watch."
Ventajas: "Arrived earlier than expected despite a later departure."
Ventajas: "The crew was friendly and courteous. The trips were on schedule."
Desventajas: "The food selection was poor and they were out of my first choice from that limited selection. Also, it seemed pricey for what it was. I was disappointed to find no crossword or sudoku puzzles in their magazine."
Ventajas: "Crew was awesome, very friendly"
Desventajas: "10 hour flight, and you pay for gross food."
Ventajas: "Crew was amazing."
Ventajas: "Not crowded. Nobody was beside me. USB power. Found space for my carry-on. What more can one ask?"
Desventajas: "For long flights, these seats are OK at best. Always come off with a stiff back. (What can you do about aging?)"
Ventajas: "Kayak was the most economical option for a weekend trip to Vancouver. I appreciate the service greatly."
Desventajas: "Food not so great Also wanted music. Was none"
Ventajas: "I love we are still offered a drink and pretzels or cookies"
Desventajas: "It would be nice to have a few different options. Possibly fruit or vegetables or chips and dip. Mixed nuts or a granola bar."
Ventajas: "El Buen Servicio"
Desventajas: "Todo muy Bien"
Ventajas: "Inexpensive average airline"
Desventajas: "Pay for everything from food to bags, still better than Ryan air"
Desventajas: "Los televisores del avión no funcionaban"
Ventajas: "The stewards and stewardess were fantastic."
Desventajas: "Its a little cramped in the seats."
Ventajas: "Crew was kind"
Desventajas: "8 pm flight was delayed for 3.5 hours . I had early work meeting . I landed st 2 am and not 10 pm like planned. Need airline to compensate. Not sure if I will fly this airline again."
Ventajas: "It's a way to get from point A to point B."
Desventajas: "It's like taking the bus, it is what it is. Not great but it gets you there."
Ventajas: "Lots of leg room"
Desventajas: "No tv screens"
Ventajas: "I like everything"
Ventajas: "Friendliness of crew."
Desventajas: "Small plane, long trip in cramped quarters."
Ventajas: "Great staff and spacious plane"
Ventajas: "Great crew"
Desventajas: "45 min delay at LAX"
Ventajas: "No comments"
Ventajas: "Everything west jet is great"
Desventajas: "Very bumpy ride, wished it was cancelled. I was motion sick the entire ride, and no water was provided until four hours in, and while I understand it was due to turbulence, perhaps if it is too bumpy to serve water for the first four hours we should not be flying at all. Also very little food is provided for a 5.5 hour trip, two biscuits is not sufficient and as we landed near midnight there are not many options to acquire quick food either."
Ventajas: "good looking crew members"
Desventajas: "ugly pilot"
Ventajas: "crewmembers were very nice"
Desventajas: "Huge delay with the flight with no explanation"
Ventajas: "Staff are always fun and efficient, but the drinks came very late. In Asia, even if the flight is only 1 hour, they have the time to serve a lunch and clean up....."
Desventajas: "the 3 hr security line up"
Ventajas: "Not very much"
Desventajas: "West jet delay caused me to miss air cananda connection. They offered no help in rebookong/hotel vouchers"
Ventajas: "Carousel number although we only had carry-on"
Ventajas: "Quick and efficient boarding"
Desventajas: "No tv screen"
Desventajas: "No vegetarian stuff inflight. Plz suggest to westjet."
Ventajas: "Excellent. Again staff was very courteous and caring. Smooth comfortable flight all the way."
Ventajas: "They brought the movie thingy out right away and managed to watch 2 movies made the whole trip thanks west jet"
Desventajas: "Always the food seems like every sandwich has cheese in it or sausages. Meat both have dairy and I have dairy allergies it makes it hard how about a good old tuna sandwich (not old) u just get a well made sticker and put it on the old menu"
Desventajas: "The flight was delayed by 2 hours. So we reached almost at midnight to Vancouver."
Ventajas: "Flights were on time and luggage arrived safely."
Desventajas: "I couldn't access inflght movies as I didn't realize I had to have the WestJet App downloaded prior to the flight. In any event I like having a screen in front of me rather than looking at a tiny Android screen. Also on a 5 hour flight it seems we should get a hot meal rather than having to pay extra for meals."
Ventajas: "En general esta bien"
Desventajas: "No encuentro algo."
Ventajas: "Pleasant crew. Easy flight. Enough room for all the carry on bags."
Desventajas: "Havent left Prince George yet still sitting on ground"
Ventajas: "Crew was excellent especially Taylor"
Ventajas: "Polite crew"